Best Practices Between Senders and Travelers

Best Practices Between Senders and Travelers

Every successful delivery on ColisGo is built on collaboration between a sender and a traveler.

By communicating clearly and respecting a few simple guidelines, everyone enjoys a smoother delivery experience.

Here are the best practices to follow.

1. Communicate clearly from the beginning

Before confirming a delivery, discuss:

pickup location;

delivery location;

schedule;

parcel size;

any special requirements.

Clear communication prevents misunderstandings.

2. Be honest about the parcel

Senders should accurately describe the parcel they want to ship.

Travelers should always know what they are transporting before accepting the request.

Transparency protects everyone.

3. Respect agreed schedules

Arrive on time whenever possible.

If something changes, notify the other person as soon as possible.

Good communication shows respect.

4. Properly package the parcel

A well-packaged parcel is less likely to be damaged during transportation.

Proper packaging is one of the sender's most important responsibilities.

5. Be courteous

Kindness and respect make every delivery experience more enjoyable.

ColisGo is built on trust between community members.

6. Check the parcel during handover

Before leaving, make sure the parcel matches the agreed description and is in good condition.

A quick inspection helps avoid misunderstandings.

7. Confirm delivery in the app

Once the parcel reaches its destination, confirm the delivery in ColisGo.

This completes the transaction and keeps the delivery history accurate.

Summary

Great deliveries happen when everyone plays their part.

By communicating openly, respecting commitments, and treating each other with courtesy, senders and travelers help build a safer and more trusted ColisGo community.