What Happens if My Parcel Is Lost or Damaged?

At ColisGo, we are committed to providing a safe and reliable delivery experience.

Our platform includes several features designed to reduce risks, including traveler verification, secure delivery codes, and an escrow payment system that holds payment until the delivery has been confirmed.

If an issue occurs during delivery, users should report it through the platform as soon as possible. Our team will review the situation and assist both parties in finding an appropriate resolution in accordance with our Terms of Service.